Devon Community Transport Awards 2019

Devon Community Transport Awards 2019





DOWNLOAD the 2019 Brochure & Nomination Form

For a WORD version of the form click here.  (please make sure that you download a copy of the WORD form, and do not fill in this online version or others may see your nomination!)

Every year, Devon County Council hosts an award ceremony to honour the exceptional performance of Community Transport staff and volunteers who deliver essential transport services to the residents of Devon. This year the awards are even more special, as we are celebrating our 20th anniversary of the awards.

Why host an Awards Ceremony?

Hundreds of people across Devon are involved in the operation of community transport services and each of them plays an important part in making the services run. Part of the challenge of running services day to day is raising awareness of what Community Transport does and reminding people of the importance of these community services. The awards help to raise awareness amongst the local community and potential funders and sponsors.

An award ceremony allows us to say thank you and highlight a special few individuals each year. Being able to tell stories about how individuals can get involved in community transport sends a powerful message. The publicity this brings with it from local media reporting helps to raise the profile of community transport and may attract a new volunteer or two.

Award Categories

This year you can make nominations in the following categories – (more information on making a successful nomination, and entering the photography competition can be found below):


Thank you to our Sponsors

This year, the awards are kindly sponsored by local printers, Pollards. We are very grateful for their support and input to this special event.

If you would like to find out more or have a question about the Awards, please contact us.

Last Year’s Winners


Nominations can be made by:

  • A member of the public who uses Community Transport services
  • A colleague, manager or trustee who knows the nominee
  • Community groups who use Community Transport vehicles/services
  • Service providers who have contact with Community Transport (i.e. doctor’s surgery, nursing home, day centre staff, etc).
  • Town and Parish Councils who liaise with Community Transport providers

How to make a nomination:
Please complete the Nomination Form with details of your nomination and return by the deadline of 12 noon on Monday 3rd June 2019.  Please be clear to specify which award category you are making your nomination for. You may send in separate nomination forms for different categories if you wish to make more than one nomination. Please restrict your nomination to no more than 250 words

Priority will be given to those who have not won a volunteer award in previous years.

From previous experience, please consider the following tips in order to make a successful nomination which will capture the attention of the judges.

  • Make sure your recommendation is unique; we know that every volunteer is priceless and ‘one in a million’ to their organisation and the passengers they assist. What makes your nominee stand out from others doing the same thing?
  • Can you give specific examples of their accomplishments or tell the story of something they did that made a difference? Please describe this as vividly as possible.
  • Has the person you are nominating shown initiative or creativity or have they demonstrated a particular devotion and commitment to a project?
  • Your nomination can be written or typed – it does not need to be formal but please make sure it is clearly legible.

Here are some edited examples from previous winners:

‘L’ is a charismatic volunteer driver, who is full of life, cheer and chat. Amazingly, she had to have a hip replacement operation in March and we missed her tremendously but she was soon back on board and driving at the earliest opportunity. ‘L’ never says no. She has been known to stay 12 hours at a hospital, not only waiting but escorting a client into theatre and staying with them afterwards in the recovery room.


‘C’ began volunteering for us three years ago as a volunteer bookings administrator. ‘She stepped in at a moment’s notice when a volunteer suddenly left, leaving us without cover. She has helped me train up four new administrators, though maybe she did this a little too well as two of them have now left to go into full time employment! ‘C’ has developed a brilliant rapport with not only our passengers but with our drivers and their wives too. It is so important to develop strong relationships, as it makes it easier to ask a driver to get out of bed at 6.30am to take a passenger to hospital! I look back at the past year and how much the scheme has changed. Not only has she become a vital link in “Team Transport” but also my constant source of sanity and extra pair of hands.


‘K’’s quiet, calm, considered approach continued to steadily move the charity forward and his skill and tenacity during a particularly testing challenge was very much appreciated by Trustees. ‘K’ is an ideal Chairman – ensures the appropriate level of gravitas at Board meetings, has many local contacts, is happy to help with awareness and fund-raising, will answer the office telephone at busy times and has even filled a skip with rubble during recent office improvements.