You can apply for a bus pass online or by completing a paper application.
Before you start
A bus pass is available to anyone (male or female) who has reached the female State Pension age.
Check when you can get your bus pass (opens in a new tab).
Bus passes are also available to people with certain disabilities. If you are applying for a bus pass based on disability (and you are not eligible for a pass based on your age), you will need to provide us with proof of your disability.
To successfully apply for a bus pass you will need to be able to provide the following information:
Proof that you live in Devon
This could be one of the following:
- Council Tax bill
- Rental or tenancy agreement
- Utility bill
- Driving licence
- NHS medical card
- Bank statement
- Polling card
- Medical appointment letter on headed paper
Proof of your age
This could be one of the following:
- Birth certificate
- Passport
- Driving licence
- Department for Work and Pensions letter confirming receipt of state retirement pension
- Pension credit letter
If you are applying online you can use a digital camera, smartphone, or tablet to take a photo of a document or use a scanner. If you already have a digital version of a document, it will need to be a png, jpg or PDF file.
If you plan to complete a paper application form please send us photocopies of original documents.
A passport-style photo
Make sure the photo:
- has a plain, light background
- includes your shoulders
- shows your face clearly
- is in colour
If you are applying online you can use a digital camera, smartphone, or tablet to take a photo.
Start an online application now
Download or request a paper application form
If you want to complete a paper application, you can download a bus pass application form here. If you would like a form to be posted to you please call 01392 383688 or 01271 383688 or email us at nationalbuspass@devon.gov.uk.
More information
If your application is approved your pass will be posted to your home address. Please allow 5-10 working days to receive your pass.
If your application is refused you will be contacted in writing with an explanation of why or a request for further information.
