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Apply for a bus pass

Apply for a bus pass

You can apply for a bus pass online or by completing a paper application.

Before you start

A bus pass is available to anyone (male or female) who has reached the female State Pension age.

Check when you can get your bus pass (opens in a new tab).

Bus passes are also available to people with certain disabilities. If you are applying for a bus pass based on disability (and you are not eligible for a pass based on your age), you will need to provide us with proof of your disability.

To successfully apply for a bus pass you will need to be able to provide the following information:

Proof that you live in Devon

This could be one of the following:

  • Council Tax bill
  • Rental or tenancy agreement
  • Utility bill
  • Driving licence
  • NHS medical card
  • Bank statement
  • Polling card
  • Medical appointment letter on headed paper

Proof of your age

This could be one of the following:

  • Birth certificate
  • Passport
  • Driving licence
  • Department for Work and Pensions letter confirming receipt of state retirement pension
  • Pension credit letter

If you are applying online you can use a digital camera, smartphone, or tablet to take a photo of a document or use a scanner. If you already have a digital version of a document, it will need to be a png, jpg or PDF file.

If you plan to complete a paper application form please send us photocopies of original documents.

A passport-style photo

Make sure the photo:

  • has a plain, light background
  • includes your shoulders
  • shows your face clearly
  • is in colour

If you are applying online you can use a digital camera, smartphone, or tablet to take a photo.

Start an online application now

Download or request a paper application form

If you want to complete a paper application, you can download a bus pass application form here. If you would like a form to be posted to you please call 01392 383688 or 01271 383688 or email us at nationalbuspass@devon.gov.uk.

More information

If your application is approved your pass will be posted to your home address. Please allow 5-10 working days to receive your pass.

If your application is refused you will be contacted in writing with an explanation of why or a request for further information.